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Pipe "|" symbol issue with product form

  1. johnimp77
    Member

    When using Gravity Forms with Woocommerce Products I'ave found that when the customer is going though the option fields of a product using a gravity forms form (using enabled enhanced user interface checked) it will randomly put/show a pipe symbol in the search box of an option field... No Results Matched "|"

    You have to delete the pipe symbol | from that point in order to see the options available. My targeted demographic isn't very technical savy and I'm afraid this will deter them from completing the form.

    Is there a known fix to this or is this even a known issue? I've contacted woocommerce support and they have come to the conclusion that it is a Gravity Forms issue and not on their end.

    Thanks for your time.

    Posted 11 years ago on Friday April 5, 2013 | Permalink
  2. David Peralty

    Can you link to your form so we can see this in action?

    Posted 11 years ago on Friday April 5, 2013 | Permalink
  3. johnimp77
    Member

    http://goo.gl/bUCNz

    You need to go through and change through the options. Mostly on the logo options. Choose teamsters then choose a logo style then go back and choose uaw and choose a logo style then go back to teamsters. Basically it happens if a customer is going back and forth through the options a few times.

    Thanks

    Posted 11 years ago on Tuesday April 9, 2013 | Permalink
  4. David Peralty

    Can you export the form and e-mail it to peralty@rocketgenius.com please?

    Posted 11 years ago on Tuesday April 9, 2013 | Permalink
  5. johnimp77
    Member

    Any ideas on this one yet David? Thanks...

    Posted 11 years ago on Friday April 12, 2013 | Permalink
  6. David Peralty

    Yes, sorry. I've been quite busy. I'll be e-mailing you the details in a moment.

    Posted 11 years ago on Friday April 12, 2013 | Permalink