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Plugin Conflict Error

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Kevin Geary
    Member

    When I try to save forms, I'm getting an error that says it's "probably caused by a plugin conflict". But I don't think that's the case.

    Posted 13 years ago on Thursday August 18, 2011 | Permalink

  2. Carl Hancock
    Administrator

    The first thing you need to do is test for conflicts. You mentioned you don't think it's the case, but it's the first thing that needs to be ruled out. You can follow these instructions:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    That message displays when the jQuery Array used to store the form setup is corrupt or empty. It's a safeguard to prevent you from wiping out an existing form when saving it. So something is causing a problem with the AJAX. It's either a conflict or an issue with data entered in the form setup itself, such as HTML causing problems in an HTML field, etc.

    Posted 13 years ago on Thursday August 18, 2011 | Permalink