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Plugin is hanging...

  1. It's the weirdest thing, when I try and use this plugin on a new site hosted on Linode, this plugin hangs, can't get into the settings pages at all. All other Gravity forms pages are available, it's just the CM plugin pages in admin that fails. Have deactivated all other plugins and run it using TwentyTwelve. Also rebooted my Linode slice, but nothing works. Can't access the Gravity CM plugin.

    Posted 5 years ago on Wednesday October 31, 2012 | Permalink
  2. How much RAM is available to PHP and WordPress in this installation?

    And, is all your software up to date (Gravity Forms, Campaign Monitor Add-on, WordPress)?

    Posted 5 years ago on Wednesday October 31, 2012 | Permalink
  3. Great! Now for the real thing...

    The memory_limit from phpinfo was 32. It's now 256. The plugin screens still hangs.

    Since posting above I've also been trying to find an error in the server logs, failed on that also.

    Posted 5 years ago on Thursday November 1, 2012 | Permalink
  4. The page I'm trying to access is: /wp-admin/admin.php?page=gf_settings&addon=Campaign+Monitor

    Posted 5 years ago on Thursday November 1, 2012 | Permalink
  5. Firehost does not like php info () (when it's typed out correctly without spaces.)

    Posted 5 years ago on Thursday November 1, 2012 | Permalink
  6. On software updated-ness:

    PHP Version: 5.3.2-1ubuntu4.18
    MySQL Version: 5.1.63
    WordPress Version: 3.4.2
    Gravity Forms Version: 1.6.9

    Posted 5 years ago on Thursday November 1, 2012 | Permalink
  7. Jonathan, I would open a priority support request since someone will likely need to log in to your admin to see what's going on.

    Posted 5 years ago on Thursday November 1, 2012 | Permalink
  8. Will try and remember that issue on phpinfo.

    Posted 5 years ago on Thursday November 1, 2012 | Permalink
  9. Chris, you're welcome to login. What's your email address?

    Posted 5 years ago on Thursday November 1, 2012 | Permalink
  10. Perhaps add more notes about Firehost exceptions to the "Allowed markup" section below the reply box.

    Posted 5 years ago on Thursday November 1, 2012 | Permalink
  11. Jonathan, circling back around to this one. I have an updated version of the Campaign Monitor plugin I would like you to try. Please email me at chris@rocketgenius.com

    Thank you.

    Posted 5 years ago on Saturday November 10, 2012 | Permalink
  12. I'm having this exact same issue. I can click to everything else. Clicking Campaign Monitor just hangs. Logged in here looking for an updated version but looks like I have the latest 2.0.

    Did you solve this? Is there an updated version not posted yet?

    Thanks,
    Tony

    Posted 5 years ago on Friday December 14, 2012 | Permalink
  13. Hi. Me again. I found the issue. Updating here.

    Needed to update our PHP settings to allow curl.

    Tony

    Posted 5 years ago on Friday December 14, 2012 | Permalink
  14. David Peralty
    Administrator

    I'm glad you were able to figure it out. All my best!

    Posted 5 years ago on Friday December 14, 2012 | Permalink

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