Ok...now I've got a new repeatable problem.
As mentioned in this thread, I've had a variety of problems that may or may not be related. The form I've been working on is quite long and complicated -- and I've invested many hundreds of hours into it. I really can't loose it.
My hope is twofold:
1. That you can tell me what is happening -- is the form corrupt (I really hope not) or is the GV installation corrupt? I have not moved these files to another domain as I do not want to possibly damage another GV installation.
2. That you can advise me on what steps to take (other than redoing the form from scratch) to prevent further editing issues -- and insure rock-solid performance when it is being used by my customers
HOW I GOT HERE
-------------
1. I determined that I needed a Multiple Choice field to replace an existing Checkbox field
2. I added the Multiple Choice field and dragged it to the proper position
3. I copied all the related information from the Checkbox to the Multiple Choice
4. I deleted the Checkbox field and started to change 4 other fields (located directly below) who's visibility was formerly "conditionally" dependent on the Multiple Choice field.
5. The first of those 4 fields is editable -- but the other 3 remain un-editable.
6. The only fields I am aware are having a problem -- are the ones that were conditionally related to the Checkbox field I deleted.
7. I have not tried to recreate the problem -- as it is right there for you to see.
8. I have tested this on three computers (2-XP and 1-Vista64) -- and using the latest versions of three browers (IE, Firefox and Chrome on all three computers).
9. I have repeatedly logged in and out of WordPress -- and rebooted the computers.
10. When using Firefox & Chrome -- I get a "javascript:void(0)" error at the bottom of the browser.
11. When using IE -- I get the following error message:
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Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC1; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
Timestamp: Tue, 8 Jun 2010 00:26:02 UTC
Message: Expected ')'
Line: 428
Char: 110
Code: 0
URI: http://xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Message: 'choices' is null or not an object
Line: 2964
Char: 18
Code: 0
URI: http://xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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CONCLUSION
____________
I will email you link to my site, a Wordpress admin login, a description of the fields of interest and a link to this thread.
IMPORTANT: THESE ARE THE ONLY COPIES I HAVE OF THIS FORM
PLEASE ONLY USE THE FILE CALLED: "GRAVITY FORMS TROUBLESHOOT"
Posted 14 years ago on Tuesday June 8, 2010 |
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