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Post Preview Issue

  1. draney
    Member

    We are using the Better Pre-Submission Confirmation (http://gravitywiz.com/better-pre-submission-confirmation/) and have noticed a bug that causes our users a lot of frustration.

    We are collecting real estate ads and many of the agents have more than one ad to submit. When they submit one and upload an image file, the preview looks good and shows a thumbnail of their image. But when they do a second post and upload a different image, the preview shows everything correctly except for the image. It shows a thumbnail of the same image again. So they think something is wrong. On the back-end however, both images were uploaded correctly and are attached to the entries.

    As an admin, we don't even see a problem, but the users call and say that their second (and third, and maybe fourth) post didn't work right and that their images got duplicated.

    I have tested it and got the same result. If I clear my cache and cookies and do another post, I get the proper image thumbnail preview.

    Can you help us fix this for our users?

    Posted 11 years ago on Thursday May 9, 2013 | Permalink