dear support team,
after last update the forms will not displayed on website. we have try to deactivated other plugins (without success ) we need urgend help because our clients can not book our service.
http://www.go-etna.de
http://www.go-etna.de/kontakt-syrakus-und-ciane/
this happened to me as well but after i cleared the cache all is fine . so try it if you have a cache plugin .
hardseatsleeper
Member
The problem is that Gravity forms are hiding themselves via css. It's writing:
<div class="gf_browser_chrome gform_wrapper" style="display:none" id="[form id]">
around the form. The quick solution is to put this in your template somewhere:
<style>
.gform_wrapper {
display: block !important;
}
</style>
Yikes, that's a big and obvious error!
The form being set to display none is not an obvious error, it is by design. It occurs when you use conditional logic on a form. The entire form is hidden and then conditional logic javascript executes and displays the parts of the form that should be visible based on conditional logic rules.
The reason why it is not working, is there is a javascript error present on the page.
If a javascript error occurs on the page, your browser is going to quit executing javascript. This means that no functionality that utilizes javascript is going to function. Conditional logic is not going to trigger, pricing calculations are not going to occur, etc.
This is also the reason why @chinoh's pricing calculations are not working. It's the same problem. A single javascript error prevents all javascript from executing.
We are aware of this issue which occurs in certain situations and are in the process of correcting it. We will be releasing a Gravity Forms updates that resolves this issue within the net hour. Be on the look out for the release announcement on the blog as well as automatic updates. Because automatic update checks are cached, what you can do is go to the "Updates" menu item under the "Forms" main navigation in your WordPress Dashboard to check for updates.
As soon as Gravity Forms v1.6.4.1 is released, install it and it will resolve this javascript issue.
I will also update this thread when the update is available.
UPDATE READ BELOW FOR THE LATEST:
Gravity Forms v1.6.4.1 is now available via automatic update AND the plugin downloads page. Update to this release ASAP.
After updating, make sure that you completely clear your browser cache and restart your browser before testing. Then test to make sure conditional logic and pricing calculations function properly.
If one or the other does not, then you are likely experiencing a different issue. In which case please post a new support forum request for your issue.
Always post your own request when you encounter a problem. Please do not post on other peoples requests. It makes it easier for us to assist users individually.
