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Problems using Gravity Forms

Gravity Support Forums » Plugin Support » Gravity Forms

  1. liteksolutions
    Member

    I am unable to to click on the help buttons within the form and sometimes it takes me 3 times to get a field along with its option in the form. I keep getting the following error in my status bar

    javascript: void(0);

    Can anyone help?

    Posted 14 years ago on Tuesday March 9, 2010 | Permalink

  2. Kevin Flahaut
    Administrator

    This is probably due to a faulty installation. You can manually delete the files in the plugin folder and re-install the plugin. If you still have problems, you can send us a login to your site via our contact form and we'll be happy to take a look at it for you.

    Posted 14 years ago on Tuesday March 9, 2010 | Permalink

  3. wunderdojo
    Member

    I've had this same problem. I end up saving any form changes constantly when I edit them knowing that I will sporadically get a javascript error that will prevent me from saving my changes. I've re-installed Gravity Forms and I'm using the latest version but this is still a sometime issue.

    Posted 14 years ago on Thursday March 11, 2010 | Permalink