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Problems with missing title and text before the actual Contact Us form

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Diversified Woman
    Member

    We are currently using the latest Gravity Forms plugin on our blog. All seems to be working fine however there should be "text" appearing below the area that says CONTACT US right before fields to start filling in the form itself.

    However it is not displaying.

    This was set under the EDIT FORMS area at the very top where we indeed specifiied the TITLE (again not displaying) as well as a DESCRIPTION (this also not displaying)

    Title: (our company name was placed here)

    Description: We'd look forward to hearing from you!

    Please fill out the contact form below and one of our staff members will get back to you just as quickly as possible.

    This is the blog where you can find the form itself.
    http://www.spaparazzi.com/contact-us-form/

    We have SAVED this information and it still shows we have filled this out and so not sure why it is not appearing?

    Also we would like to display a different background color (a lavendar of sorts) to the form itself outside of the boxed fields areas (which we have already changed to a light green) but not sure how to reference this in the CSS?

    Secondly we would like to have a pre-filed in SUBJECT when someone sends us an email of our own choosing such as "Inquiry from (name of our blog)"

    How would we do that? Right now it only seems to default that subject area to display our email address period.

    Thanks for your help!

    Posted 13 years ago on Friday December 24, 2010 | Permalink

  2. Kevin Flahaut
    Administrator

    When you embed the form via the shortcode in your page, you have the option to display the form title & description or not to. You've probably opted not to display these so you're not seeing them. You can go back to the page, remove the existing shortcode, then use then re-insert it with those options checked.

    screenshot: http://grab.by/83t2

    You can target the main form wrapper (in this case for form ID #1) this way

    body #gform_wrapper_1 {background-color:#E4EDBF; padding:20px}

    screenshot: http://grab.by/83t6

    You can set the subject on the email to be pretty much whatever you would like. Go to the notifications settings for the form, then check "Enable email notification to administrators" and you'll see those options.

    screenshot: http://grab.by/83tb

    Posted 13 years ago on Friday December 24, 2010 | Permalink

  3. Diversified Woman
    Member

    Are you saying that all I have to do is change this:
    [gravityform id=1 name=Contact title=false description=false]

    to this:
    [gravityform id=1 name=Contact title=true description=true]

    manually that is without re-creating the page output again or deleting the old one?

    At least that is what I am hoping you are saying.

    Posted 13 years ago on Tuesday December 28, 2010 | Permalink

  4. Kevin Flahaut
    Administrator

    If you want to display the form title and description, all your shortcode need is this.

    [gravityform id=1]

    The default is to show the title and description.

    I have no idea what you're talking about recreating the page output again. Just change the shortcode and you should be good to go.

    Posted 13 years ago on Tuesday December 28, 2010 | Permalink