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Processing Spinner and Processing notification

  1. BIGLIFE
    Member

    I am in need of having a message display after the submit button has been pressed and validation has taken place that states that the transaction is being processed (this is for a donation page). I realize that this could be displayed as a validation message but I am in need of it displaying while the donation is being processed. I have had users think that the site is locking up due to the time taken to process a credit card which resulted in them pressing the submit button again and thus being charged twice. Also the process spinner doesn't seem to appear anymore which I think would be a help in this matter. Does having AJAX animation on affect this? What would be great is to have a modal window pop up that states that the transaction is being processed and may take a moment. If this is not an option then a message that appears above the button would work as well. Any ideas?

    Posted 8 years ago on Monday November 14, 2011 | Permalink
  2. BIGLIFE
    Member

    Problem solved. I ended up getting rid of Recaptcha which open up the AJAX that drives the spinner and then I used the update spinner URL function to give the form a more obvious spinner.

    Posted 8 years ago on Monday November 14, 2011 | Permalink
  3. You cannot use AJAX submission when using reCAPTCHA:
    http://www.gravityhelp.com/documentation/page/ReCAPTCHA

    Glad you were able to resolve that.

    Posted 8 years ago on Tuesday November 15, 2011 | Permalink

This topic has been resolved and has been closed to new replies.