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Purchased Gravity Forms

  1. I hope all is well. I purchased Gravity Forms about 3 months ago and everything was working perfectly. But now the plugin is asking me to repurchase.

    How can I fix this?

    Please advise.

    Thanks

    Posted 11 years ago on Wednesday September 5, 2012 | Permalink
  2. Can you send me a WP admin login so I can take a look? Please reference this post in your email for me. rob@rocketgenius.com

    Posted 11 years ago on Wednesday September 5, 2012 | Permalink
  3. Rob, thanks for getting back to me. I emailed you my WP admin login.

    Thanks

    Posted 11 years ago on Wednesday September 5, 2012 | Permalink
  4. I didn't receive an email from you, so I just emailed you via the address you have on file.

    Posted 11 years ago on Wednesday September 5, 2012 | Permalink
  5. Rob, I resent the email. Please confirm that you received the email.

    Thank you very much for your help.

    Posted 11 years ago on Thursday September 6, 2012 | Permalink
  6. I got it, but the email didn't include an Admin URL to your site, can you please send that over as well.

    Posted 11 years ago on Thursday September 6, 2012 | Permalink