PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Purchased Gravity Forms

Gravity Support Forums » Plugin Support » Gravity Forms

  1. cvalbuena
    Member

    I hope all is well. I purchased Gravity Forms about 3 months ago and everything was working perfectly. But now the plugin is asking me to repurchase.

    How can I fix this?

    Please advise.

    Thanks

    Posted 12 years ago on Wednesday September 5, 2012 | Permalink

  2. Rob Harrell
    Member

    Can you send me a WP admin login so I can take a look? Please reference this post in your email for me. rob@rocketgenius.com

    Posted 12 years ago on Wednesday September 5, 2012 | Permalink

  3. cvalbuena
    Member

    Rob, thanks for getting back to me. I emailed you my WP admin login.

    Thanks

    Posted 12 years ago on Wednesday September 5, 2012 | Permalink

  4. Rob Harrell
    Member

    I didn't receive an email from you, so I just emailed you via the address you have on file.

    Posted 12 years ago on Wednesday September 5, 2012 | Permalink

  5. cvalbuena
    Member

    Rob, I resent the email. Please confirm that you received the email.

    Thank you very much for your help.

    Posted 12 years ago on Thursday September 6, 2012 | Permalink

  6. Rob Harrell
    Member

    I got it, but the email didn't include an Admin URL to your site, can you please send that over as well.

    Posted 12 years ago on Thursday September 6, 2012 | Permalink