PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Question about bounced messages

  1. Hi, I know this isn't an email server support forum, per se. But I am wondering if GF has any settings that might help.

    Most email sent from GF goes through just fine.

    Some messages are bounced back with this error:

    Subject: Mail delivery failed: returning message to sender
    recipient@email.com
    SMTP error from remote mail server after MAIL FROM:<webserveruser@web.host> SIZE=9997:
    host mail-relay.msln.net [130.111.32.28]: 550 5.5.4 <webserveruser@web.host>... Domain of sender address webserveruser@web.host refused. MX points to hosts without valid addresses. This violates RFC 1035/2181.

    Any clues as to how to fix this? Thanks.

    Posted 10 years ago on Friday April 2, 2010 | Permalink
  2. Are you using a WordPress SMTP plugin to send email or are you using a standard WordPress install with no SMTP plugin?

    Posted 10 years ago on Friday April 2, 2010 | Permalink
  3. Carl, thanks for getting back to me. We're using a standard WordPress MU install. No SMTP plugin.

    Posted 10 years ago on Friday April 2, 2010 | Permalink
  4. This will be due to your server setup with how you have your MX records set. Doing a quick search on Google for that error message "MX points to hosts without valid addresses." brought up a few results.

    Here is one:

    http://forums.devshed.com/mail-server-help-111/mx-issue-and-getting-pushed-back-313376.html

    The recipients email server is configured in such a way that it has very strict rules so something with your server setup is causing it to reject the email.

    Posted 10 years ago on Friday April 2, 2010 | Permalink