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Question re Email Routing

Gravity Support Forums » Plugin Support » Gravity Forms

  1. roberts
    Member

    Hi,

    I have searched through existing topics and cannot find an answer to two Email Routing questions I have:

    1) Is the Email Routing list processed from top to bottom? That is - 1st condition in list that is true is processed?
    2) What would happen if no conditions are met? Would you recommend a "catch all" condition at bottom - that's assuming that list is processed from top to bottom.

    Cheers,

    Robert

    Posted 13 years ago on Sunday July 31, 2011 | Permalink

  2. Carl Hancock
    Administrator

    Any routing that matches is triggered. So if multiple routing rules match, multiple admin notifications are sent.

    Currently there is no built in catch all. If no conditions are met, no email is sent. So you may want to configure the routing so that all conditions would have a routing rule to insure an email is always sent.

    Posted 13 years ago on Monday August 1, 2011 | Permalink

  3. roberts
    Member

    Thanks Carl.

    Posted 13 years ago on Wednesday August 3, 2011 | Permalink

This topic has been resolved and has been closed to new replies.