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Questions on gform_post_submission and results message

Gravity Support Forums » Plugin Support » Gravity Forms

  1. redkite
    Member

    I have a client who needs to, on form submit, post data to their backend CRM using one of these methods:

    Option 1: Use webservice call to post email signup data (FirstName, LastName, Email, Lsource) into CRM database. Prompt pop-up message based on webservice return value (True/False).

    Option 2: Do form post to ECOM system and display status message in pop-up box that uses iframe.

    Sounds like I can use gform_post_submission to do Option 2, is there a way to display a form post result message from the backend in a pop-up window (or on the page) using an iframe?

    I'm a web designer and not that great with programming, but I can follow instructions. :) Can this be done with the personal version of GF or would I need one of the upgrades?

    Posted 13 years ago on Wednesday August 17, 2011 | Permalink

  2. Carl Hancock
    Administrator

    Option 2 isn't going to work with the gform_post_submission hook if it needs to display a popup window using an iframe.

    The gform_post_submission hook fires behind the scenes, so anything that happens using that hook needs to happen behind the scenes without any interaction or anything visible to the user submitting the form. Most CRM's have true API's which you can interact with and send data to via custom code using the gform_post_submission hook.

    The hooks can be used with any version of Gravity Forms.

    Posted 13 years ago on Wednesday August 17, 2011 | Permalink

  3. redkite
    Member

    Thanks Carl, I'm checking with the client to see if their CRM does have an API we can work with.

    Posted 13 years ago on Wednesday August 17, 2011 | Permalink

  4. hhickman
    Member

    Hi,
    My client want to show a list of mail (who completed form) with little description on backend (dashboard). Is it possible to do that?
    Please let me know about it.

    Thanks

    Posted 13 years ago on Tuesday August 23, 2011 | Permalink

  5. Carl Hancock
    Administrator

    @hhickman I don't know what you are talking about or how that related to this forum topic. If it's not something Gravity Forms does out of the box then you'd have to do it as a customization. If they want to see a list of who filled out a form they can view the entries for that form and view the data in the backend.

    Posted 13 years ago on Tuesday August 23, 2011 | Permalink

  6. hhickman
    Member

    I am sorry to add my question to this topic.
    you said,"If they want to see a list of who filled out a form they can view the entries for that form and view the data in the backend. " Can you explain how can I configure for backend?

    Thanks for quick response.

    Posted 13 years ago on Wednesday August 24, 2011 | Permalink