PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

reCaptcha doesn't work

  1. I have a gravity form on the homepage of http://strategicplan.library.ubc.ca/. As you can see the reCaptcha is not working. I'm not sure why. I'm using Gravity Form 1.5.2.3.

    Posted 8 years ago on Tuesday June 14, 2011 | Permalink
  2. This is probably a theme or plugin conflict. I see your theme is loading at least 13 different .js files.. there may be a conflict with one of those and the script that loads the reCaptcha field. Try testing for a conflict and see what you can find out. Details on how to do this are linked below.

    http://rkt.gs/testing/

    Posted 8 years ago on Tuesday June 14, 2011 | Permalink