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reCAPTCHA Not Working

Gravity Support Forums » Plugin Support » Gravity Forms

  1. WildWestGames
    Member

    I am already signed up with reCAPTCHA and have filled in the public and private keys but when editing a form the reCAPTCHA won't be placed, nothing happens.

    Posted 15 years ago on Thursday October 1, 2009 | Permalink

  2. Carl Hancock
    Administrator

    What exactly happens? Are you referring to the form editor itself or are you referring to it not working on the front end?

    If you are referring to the form editor, do the other fields work fine and you are just having a problem with the reCAPTCHA field?

    Posted 15 years ago on Thursday October 1, 2009 | Permalink

  3. WildWestGames
    Member

    Hi Carl, yes am referring to the form editor. Adding other fields work fine, but no success on reCaptcha...I click the button and nothing. Tried both in Firefox and IE...

    Posted 15 years ago on Thursday October 1, 2009 | Permalink

  4. Carl Hancock
    Administrator

    Very strange. Can you possibly give us a temporary login that has admin access to this WordPress site so we can see it in action and debug it? It would allow us to determine the issue by seeing the problem occur. Would go a long way to determining and fixing the problem which we cant recreate on our end (it works on our end). You can reach us via the "CONTACT US" form that is in the top navigation of the site.

    Posted 15 years ago on Thursday October 1, 2009 | Permalink

  5. WildWestGames
    Member

    Okay, I sent temp login already...... check your contacts. Thanks

    Posted 15 years ago on Thursday October 1, 2009 | Permalink

  6. Carl Hancock
    Administrator

    Just sent you a reply, it's a plugin conflict with the WP-reCAPTCHA plugin. How ironic.

    We will look into this to see why it conflicts with that plugin.

    Posted 15 years ago on Thursday October 1, 2009 | Permalink

  7. WildWestGames
    Member

    Okay, glad you were able to find the cause, but wp recaptcha is also used on others parts of website such as registration form, comments, and to stop email spam...for now turned it off until its fixed.

    Thanks again!

    Posted 15 years ago on Friday October 2, 2009 | Permalink

  8. Carl Hancock
    Administrator

    We have resolved the WP-reCAPTCHA plugin conflict with the upcoming 1.2 release which will be available as a beta release download tomorrow.

    Posted 15 years ago on Monday October 5, 2009 | Permalink

This topic has been resolved and has been closed to new replies.