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Receiving Multiple Duplicate Notifications following plugin update

Gravity Support Forums » Plugin Support » Gravity Forms

  1. wraycodesign
    Member

    Ever since I upgraded the WP GF plugin a couple of days ago, I'm getting multiple duplicate notifications of form submissions. Any ideas?

    Posted 12 years ago on Monday March 5, 2012 | Permalink

  2. Rob Harrell
    Member

    Are you receiving the duplicate notifications for every form and for every submission or is it just randomly happening here and there?

    Posted 12 years ago on Tuesday March 6, 2012 | Permalink

  3. wraycodesign
    Member

    From what I can tell most of them are duplicating...but not always the same amount of duplicates...some 3, some 6, some 10...haven't made exact counts.

    Posted 12 years ago on Tuesday March 6, 2012 | Permalink

  4. Rob Harrell
    Member

    Have you tried testing for a plugin conflict yet?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    In the past duplicate emails have been the result of a conflict cause by other plugins. Let me know what you find out there.

    Posted 12 years ago on Tuesday March 6, 2012 | Permalink

  5. wraycodesign
    Member

    I haven't added any new plugins in awhile. Just updated some of them...

    Posted 12 years ago on Wednesday March 7, 2012 | Permalink

  6. wraycodesign
    Member

    ok I figured out that it's not the form causing the duplicate submissions, it's people repeatedly clicking because the form isn't showing the response message anymore...so they don't know they've actually submitted the form. That's why the duplicate numbers seemed random.

    Posted 12 years ago on Friday March 9, 2012 | Permalink

  7. askmepc
    Member

    This is driving me mad. I keep getting two forms for everything. Is it people clicking again?

    Posted 12 years ago on Wednesday March 21, 2012 | Permalink

  8. hellothere03
    Member

    I am having the same problem and it never used to occur before....It happened only after I updated the forms...Can anyone create an update to fix this?

    Posted 12 years ago on Tuesday September 4, 2012 | Permalink

  9. Chris Hajer
    Key Master

    @hellothere03, I am going to close this old topic and focus support on your issue in your new topic. Thank you.

    Posted 12 years ago on Tuesday September 4, 2012 | Permalink

This topic has been resolved and has been closed to new replies.