PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Remove the support reminder

  1. Please tell me how to removed the incredibly annoying reminder about purchasing support. Luckily you have a good plugin that doesn't need much support: that's good; non-dismissible reminder: ridiculous.

    Posted 13 years ago on Friday April 1, 2011 | Permalink
  2. It's non-dismissible on purpose but hardly ridiculous. Simply input your license key on the forms settings page, save it and the reminder should go away.

    http://www.gravityhelp.com/documentation/page/Getting_Started

    Posted 13 years ago on Friday April 1, 2011 | Permalink
  3. Thank you and my apologies: it wasn't clear to me that my "Gravity Forms Developer License" was the same as the "Support License".

    A small suggestion: maybe there could be a little note that say to enter your license code to remove the message?

    Posted 13 years ago on Friday April 1, 2011 | Permalink
  4. Yes. A good point on the verbiage and also a good idea on the message. Thanks for that. There's always ways to improve the UI and we appreciate the feedback. Have a great night.

    Posted 13 years ago on Friday April 1, 2011 | Permalink