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Required error on options field

Gravity Support Forums » Plugin Support » Gravity Forms

  1. johnimp77
    Member

    I'm getting a gfield required error on a product's option fields, even though a selection has been made. I have this product setup with a gf: https://shopunionusa.com/shop/custom-items/aqua-dry-polo/

    Any ideas why this is happening, it's driving me insane and holding me up big time.
    Thanks for your help!!!

    Posted 11 years ago on Wednesday February 27, 2013 | Permalink

  2. johnimp77
    Member

    Also just fyi... I activated twenty eleven theme with same results and then disabled all plugins other than woocommerce and gravity forms and still have the same issue.

    Posted 11 years ago on Wednesday February 27, 2013 | Permalink

  3. johnimp77
    Member

    I think I may have figured this out on my own.

    For those who may run across the same issue....
    It's as simple as needing a price even if it's $0.00 for each label within an option field (I was leaving the price blank and it was causing my error, I believe). Unless of course your default label is a descriptive text (ie; please select your size) then keep that label's value and price empty in order to receive the 'this is a required field' error.

    Posted 11 years ago on Wednesday February 27, 2013 | Permalink

  4. Chris Hajer
    Key Master

    Thank you for that update.

    Posted 11 years ago on Monday March 4, 2013 | Permalink