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"Required Field" message is displayed on the form multiple times

  1. Hello,

    I have a form that displays a message when one of the fields is marked as a required field. The problem is that the message is being displayed multiple times, sometimes up to three or four times on each form. I am not sure where I can go to switch this off.

    Any ideas? Thanks,

    Posted 9 years ago on Thursday September 6, 2012 | Permalink
  2. This is not a feature of Gravity Forms. It has happened before, and I am trying to find the explanation of what fixed it last time. Please begin troubleshooting by testing for theme and plugin conflicts by following these instructions http://rkt.gs/testing

    Also, please post a link to your site where the form is embedded and we will take a look at it.

    Posted 9 years ago on Thursday September 6, 2012 | Permalink
  3. Thanks for the reply,

    http://goo.gl/pM0ew

    Posted 9 years ago on Friday September 7, 2012 | Permalink
  4. Which message are you concerned with?

    1.

    * Represents a required field. We respect your privacy and do not share your information outside of our dealer network.

    2.

    This field is required.

    Posted 9 years ago on Friday September 7, 2012 | Permalink
  5. Where does this come from?

    <script type="text/javascript">
    var msgp_gform_legend = '* Represents a required field. We respect your privacy and do not share your information outside of our dealer network.';
    </script>

    Also, you have some additional markup being added to the Gravity Forms shortcode output. See the source of your page. There is extra < p> and < br /> around the gform footer. Example:

    [html]
    <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_70' class='button gform_button' value='Free Estimate' tabindex='7' /><br />
                <input type='hidden' class='gform_hidden' name='is_submit_70' value='1' /><br />
                <input type='hidden' class='gform_hidden' name='gform_submit' value='70' /><br />
                <input type='hidden' class='gform_hidden' name='gform_unique_id' value='504a2380be8df' /><br />
                <input type='hidden' class='gform_hidden' name='state_70' value='YToyOntpOjA7czo2OiJhOjA6e30iO2k6MTtzOjMyOiI1NmRlMzU5MDg5N2U4ZmEwNmQ2MjBhZWUyODgzNGM1NSI7fQ==' /><br />
                <input type='hidden' class='gform_hidden' name='gform_target_page_number_70' id='gform_target_page_number_70' value='0' /><br />
                <input type='hidden' class='gform_hidden' name='gform_source_page_number_70' id='gform_source_page_number_70' value='1' /><br />
                <input type='hidden' name='gform_field_values' value='' /></p>
    </div>

    The line ending < br /> and </ p> are not added by Gravity Forms. Please see these related topics which address this issue: http://www.gravityhelp.com/forums/tags/raw

    It's hard to tell if your custom theme has this functionality or not.

    There is also some additional bad XHTML markup. It would pay to validate your page with the W3c validator validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.mastershield.com%2Fchicago-gutter-guard%2Fgutter-guard-chicago%2F

    Posted 9 years ago on Friday September 7, 2012 | Permalink