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Required Multiple Choice Error

  1. Jackson Murphy
    Member

    Hello-
    I'm having an error on my form. I have a Multiple Choice Field that is Required. There are conditional fields that show up when each one is selected. But when I hit submit, it's saying the Multiple Choice field needs to be selected?
    I have tried to use the Product Multiple Choice field, and the regular Multiple Choice field without any luck?

    http://www.consultspringboard.com/registration-course-sb1001-new/

    Please help :)
    Thanks!

    Posted 11 years ago on Friday July 8, 2011 | Permalink
  2. Jackson Murphy
    Member

    Thanks Carl!

    Carl emailed me the solution:
    The problem is you are using a Product Field for the "Select Single or Group Unit" but you have left the Price for both options completely blank. A blank price won't validate as a selection and is not the same thing as a price of $0.00. See this screenshot: http://i.imgur.com/8lC4r.png

    When you enter a blank price this won't pass validation. A blank price is for creating a placeholder option in things like a Drop Down field that say "Select a Product" for instance, because the price is blank it makes it so the user can't leave "Select a ..." as the selected value and forces them to make a selection.

    If a field is required the price can't be blank/empty. It has to have a value, even if that value is $0.00.

    I went ahead and made the price $0.00 for each of these options. See this screenshot: http://i.imgur.com/S6Lhp.png

    The form now works as intended and the price is being calculated correctly because the Member/Non-Member option field increases the price to what it should be based on what they select.

    Posted 11 years ago on Friday July 8, 2011 | Permalink
  3. Reposting this response which was sent via Priority Support so other users can benefit from the solution.

    The problem is you are using a Product Field for the "Select Single or Group Unit" but you have left the Price for both options completely blank. A blank price won't validate as a selection and is not the same thing as a price of $0.00. See this screenshot: http://i.imgur.com/8lC4r.png

    When you enter a blank price this won't pass validation. A blank price is for creating a placeholder option in things like a Drop Down field that say "Select a Product" for instance, because the price is blank it makes it so the user can't leave "Select a ..." as the selected value and forces them to make a selection.

    If a field is required the price can't be blank/empty. It has to have a value, even if that value is $0.00.

    I went ahead and made the price $0.00 for each of these options. See this screenshot: http://i.imgur.com/S6Lhp.png

    The form now works as intended and the price is being calculated correctly because the Member/Non-Member option field increases the price to what it should be based on what they select.

    Posted 11 years ago on Friday July 8, 2011 | Permalink

This topic has been resolved and has been closed to new replies.