PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Required name field not accepted

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Ken
    Member

    Hi,

    I have two different Gravity Forms deployed on my website. One of them is not working at http://bit.ly/170oBHe Here's the issue: The name field is required. When somebody fills in the name and the other requested information, then submits, the first and last name fields are highlighted in red, telling the visitor that the information is required. This seems to be an endless loop, no matter how many times the information is corrected and re-submitted...

    Please help!

    Thank you!

    Posted 10 years ago on Monday July 8, 2013 | Permalink

  2. Ken
    Member

    I don't know that this is a real solution or not, but I deleted that name field, then created a brand new one. Worked like a charm... assuming the same problem doesn't come back.

    Posted 10 years ago on Monday July 8, 2013 | Permalink

  3. Richard Vav
    Administrator

    Thanks for the update, it's hard to say why that happend but I am glad you found a way round it.

    Posted 10 years ago on Tuesday July 9, 2013 | Permalink

This topic has been resolved and has been closed to new replies.