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Retrieve 2 Lost Forms

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Hampton Roads Transit
    Member

    Our database was moved to a new server yesterday and today our forms are gone. The only way to retrieve the form if possible is to get the back up of the database?

    Another possible issue, I recently updating to the most recent version and I wonder if that had anything to do with it. When I update I have to upload the folder by FTP which overwrites the files.

    Posted 15 years ago on Thursday October 22, 2009 | Permalink

  2. Carl Hancock
    Administrator

    How was the database moved? A SQL export and then import?

    Do you see the Gravity Forms related tables in your new database? They will have _rg_ in the name of the tables.

    Posted 15 years ago on Thursday October 22, 2009 | Permalink

  3. Hampton Roads Transit
    Member

    We ran another backup that included the _rg_ tables and everything is back up.

    Appreciate the help and the quick response.

    Posted 15 years ago on Thursday October 22, 2009 | Permalink

  4. Carl Hancock
    Administrator

    No problem, glad you got it working!

    Posted 15 years ago on Thursday October 22, 2009 | Permalink