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Routing - Deletes all emails if I change list

Gravity Support Forums » Plugin Support » Gravity Forms

  1. idesigns
    Member

    So I have noticed after I did about 20 different conditions. That if you add a name to a drop down that you have routing on. Then it removes the routing. So if I had a condition where I had a list of names and if the user selects that name then it will send the email to that person. But then I hire a new person and I have to update this list. It would remove all the routing I have in place for that list.

    Is there a fix for this?
    GForm Version 1.6.8.1
    Thanks

    Posted 11 years ago on Thursday October 11, 2012 | Permalink

  2. idesigns
    Member

    Any ideas on this? Or a work around I can do? I really need this functionality for my client.

    Posted 11 years ago on Friday October 12, 2012 | Permalink

  3. Chris Hajer
    Key Master

    Can you export this form please and email it to me at chris@rocketgenius.com - I would like to install it and take a look. That does not sound like the default behavior, but I have never added routing for 20 email addresses and then gone back and edited the drop down and the routing.

    Please export the form (Forms menu > Import/Export submenu, then the top middle menu item, "Export Forms") and email it to chris@rocketgenius.com so I can see if the same thing happens to me with your form on my installation. Thank you.

    Posted 11 years ago on Sunday October 14, 2012 | Permalink

  4. idesigns
    Member

    Sure. I plan to rebuild it today. Then I will do the export on it and email you the export file.

    Thanks

    Posted 11 years ago on Monday October 15, 2012 | Permalink