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Routing options seem broken

  1. jonfoster
    Member

    Hi, for some reason the options form for routing email notifications doesn't seem to be working in my install of Gravity Forms.

    The first drop-down does not contain any options, and the 2nd only contains 2 of my forms fields.

    Please see the screenshot for details here: http://jonfoster.org.uk/files/Screen%20shot%202011-06-16%20at%2018.31.09.png

    Running latest version of wordpress and latest version of Gravity Forms.

    Thanks
    Jon

    Posted 12 years ago on Thursday June 16, 2011 | Permalink
  2. Routing only works on drop downs/checkboxes/radio button fields. Do you have these added to your form? Do they have Field Labels? The drop downs use Field Labels, if you left the Field Labels blank... this could be why the drop down is blank. It appears you have one drop down with a blank Field Label because the options appear to be populated as I see "Activity 2" in the drop down.

    Posted 12 years ago on Thursday June 16, 2011 | Permalink