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Salesforce Autoresponder not working with Gravity Forms Lead

  1. I finally got my GravityForms data to populate all the fields in SalesForce, but now I cannot get SalesForce to autorespond with an e-mail template. I've set up the rules and believe I have everything correct, yet nothing. Using the API plugin currently. Before GF, I was using the WordPress-to-Lead for Salesforce plugin which recognized data coming in and autoresponded.

    http://pathwaysforveterans.org/contact-sales-force

    Posted 11 years ago on Thursday May 9, 2013 | Permalink
  2. First, my apologies for taking a bit to reply here. Thanks for your patience.

    Since this is related to the Salesforce add-on ( http://wordpress.org/plugins/gravity-forms-salesforce/ ) that's not an official add-on that we created or provide support for. You'll need to reach out to the author of that plugin ( Zack Katz I believe ) for help with the SalesForce integration.

    Posted 10 years ago on Wednesday May 22, 2013 | Permalink

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