PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Salesforce Autoresponder not working with Gravity Forms Lead

  1. I finally got my GravityForms data to populate all the fields in SalesForce, but now I cannot get SalesForce to autorespond with an e-mail template. I've set up the rules and believe I have everything correct, yet nothing. Using the API plugin currently. Before GF, I was using the WordPress-to-Lead for Salesforce plugin which recognized data coming in and autoresponded.

    http://pathwaysforveterans.org/contact-sales-force

    Posted 11 years ago on Thursday May 9, 2013 | Permalink
  2. First, my apologies for taking a bit to reply here. Thanks for your patience.

    Since this is related to the Salesforce add-on ( http://wordpress.org/plugins/gravity-forms-salesforce/ ) that's not an official add-on that we created or provide support for. You'll need to reach out to the author of that plugin ( Zack Katz I believe ) for help with the SalesForce integration.

    Posted 11 years ago on Wednesday May 22, 2013 | Permalink

This topic has been resolved and has been closed to new replies.