It's a plugin conflict causing a javascript error. How many plugins are you running?
You are unable to save your form or add fields to it because one of your plugins is poorly developed and is outputting javascript on the Gravity Forms admin pages when it should not be doing so.
Unfortunately a lot of theme developers output their javascript on every single page of the admin despite the fact it isn't necessary. They should only be outputting javascript on their admin pages. This is what causes plugin conflicts.
If you are good at Javascript you can use FireBug or something similar and try to determine which one of your plugins is causing the conflict and then only deactivate it. You would have to know what to look for.
If you use FireBug and see there is a Javascript error on the page, this is why the form builder isn't working because once there is a Javascript error... Javascript quits executing.
Another thing you can do is try to create a form and view source on that page and see what JS is being output on the page. Look for JS coming from other plugin folders. You shouldn't see any other plugins JS being output if they put their plugins together properly.
If you aren't that good at Javascript you will have to do what you tried before and deactivate all of your plugins to determine which one is causing the issue by activating them one by one and trying to create a form after each one until you find the plugin causing the problem.
So yes, you can use our plugin you just have to determine which of your other plugins is the one that is poorly developed and causing the issue.
I know as a user it is frustrating that one plugin can conflict with another, but unfortunately that is do to developers not knowing what they are doing. We can't guard against it because of how javascript works. Imagine how frustrating it is for us when people get mad at us when someone else doesn't know how to properly program and makes a bad plugin that causes issues with Gravity Forms.
So again, one of your other plugins is causing a Javascript issue and you need to determine which one.
We can do this for you but we would need a WordPress admin login to the site. If you want us to look at it you can send this information to us via our Contact Us form and reference this thread.
Posted 14 years ago on Friday July 30, 2010 |
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