PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Send To Email Comma space

  1. Noam
    Member

    If you want to have the form send an email to multiple email addresses, it says you can enter multiple email addresses separated by a comma.

    Should the format be:

    user@domain.com,user2@domain.com,user3@domain.com (no spaces)
    OR
    user@domain.com, user2@domain.com, user3@domain.com (with spaces)

    Please advise?
    (I hope the format really doesn't matter. Gravity Forms should be smart enough to add/remove spaces as required.)

    Posted 12 years ago on Thursday June 16, 2011 | Permalink
  2. You should really be using the BCC field and not the Send To field for passing multiple email addresses. Not all web servers support passing multiple email addresses in the Send To field. But it should be comma delimited without spaces.

    Posted 12 years ago on Thursday June 16, 2011 | Permalink
  3. Noam
    Member

    > Not all web servers support passing multiple email addresses in the Send To field...

    Could you please expand on that? Using normal email, it is common to have multiple emails in the "To" field. Please advise why this wouldn't work.

    Thank you.

    Posted 12 years ago on Monday July 11, 2011 | Permalink
  4. @Noam Sending email via PHP is not the same as sending email via your web client which uses SMTP/POP/IMAP. Some web hosts lock down the sendmail capabilities and limit what can be done via PHP.

    One of the limitations we have seen is some hosts only allow you to include 1 email address in the Send To, which means you'd have to include any additional emails via the BCC. I can't tell you why they do this, i'm just letting you know some hosts do it.

    BCC is designed for including additional recipients which is why it isn't as limited as the Send To. BCC is typically more appropriate anyway as the recipients don't see a list of all the other recipients. Using Send To all of the Send To recipients will be seen by the recipients.

    Posted 12 years ago on Monday July 11, 2011 | Permalink