PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Send to Email Not Working

  1. I've tried every email I have including gmail and yahoo mail. I must be missing something in the set up because I can't get the form to send to the gmail address I would like to use or any other email address.

    Any ideas on how I can get the send to email working?

    Posted 14 years ago on Saturday April 24, 2010 | Permalink
  2. The thread pointed out by illinoisharley is an excellent starting point for this issue. Start there and go through some of the items I outline in that post and then if you still have issues, post back what you tried and what isn't working.

    Posted 14 years ago on Sunday April 25, 2010 | Permalink
  3. I've stepped through all the steps, tried different email addresses and still Gravity won't send an email.

    I've tried other contact plugins, they all send. Any other ideas?

    Posted 14 years ago on Thursday April 29, 2010 | Permalink
  4. Gravity Forms uses the built in WordPress email function. It doesn't have it's own email function. It uses WordPress. Have you turned on and configured your notifications for the form in question?

    If you want us to look into this further you will need to contact us via our contact us and provide us with an admin link and admin login for this site so we can take a look.

    Posted 14 years ago on Thursday April 29, 2010 | Permalink
  5. I contacted GF through your contact form but haven't heard back and went through the process to get the form to send without luck. What needs to happen to resolve this issue?

    Posted 14 years ago on Saturday May 1, 2010 | Permalink
  6. Hey Bill, i'm currently out of the country so I apologize for the delay in response on this. I will look into it and get back with you.

    Posted 14 years ago on Monday May 3, 2010 | Permalink