Hi ,
Just wondering if the following is possible.
We have a quote form where we ask for the customer State. We have 7 options.
Is it possible to redirect email based on the customer state to different people in different state.
So for example - if a customer chose NSW - email@example.com receives the email.
if the customer chooses VIC - email2@example.com receives the email
If the customer chooses ACT - email3@example.com receives the email
xxx.yyy.zzz you get the drift.
Yep, that's notification routing and you can do that where you set up your form notifications.
First, create your drop-down/select field with your options
screenshot: http://bit.ly/oAdzd5
Then, select the "routing" option under the admin notifications and set up your conditions
screenshot: http://bit.ly/r7hXbg
That's all you need to do get it rolling.
HI Kevin
Thanks for the prompt response.
I am looking to purchase the developer version.
Here are a couple of other questions
1) Is there a way that an administrator or a particular person can receive all forms/emails for the entire day sent to them at the end of the business hours.
2) is it possible to have multiple tracking windows for different users for different states ?
a) For example according to my previous question using conditional logic we have seven states and I want to have 7 different links for each state such that a particular link for a state only displays form for that particular state ?
b) Also is it possible to apply permission to users to view only particular states . For example user 1 can only see victoria and user 2 can only see the NSW state assuming that section a is possible.
