PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Sending in plain text format

  1. First question--I can't figure out how to send lead confirmation (to admin) e-mails in plain text. Working with ADF CRM system, which needs plain-text formatted e-mails in order to auto-process leads properly. IS this possible--and if so, how?

    Second question--I also need to find a way to send an attachment containing merged data in XML format. Is this possible? If so, where in the developer docs do I need to look? Couldn't find anything on this in my initial search.

    Posted 9 years ago on Wednesday August 22, 2012 | Permalink
  2. 1. Use the gform_notification_format filter to set the notification format to text instead of HTML. Documentation:

    2. If you want all the entry information in some format other than the notification which Gravity Forms provides, you can use the gform_after_submission hook. Both the entry and form objects are available, so you have all the data you need. You will have to create the XML file on your own using PHP and the gform_after_submission hook.

    Posted 9 years ago on Thursday August 23, 2012 | Permalink
  3. Tested, and works. Thanks you!

    Posted 9 years ago on Wednesday September 5, 2012 | Permalink
  4. You're welcome. Thanks for the update.

    Posted 9 years ago on Wednesday September 5, 2012 | Permalink

This topic has been resolved and has been closed to new replies.