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Sending notification to multiple email addresses

Gravity Support Forums » Plugin Support » Gravity Forms

  1. susanshrop
    Member

    I need to send the form to two different email addresses. One is for me and one is for my assistant. I have tried doing the comma between the two emails (EX: one@email.com,two@email.com) but it only sends it to the first email listed? Is there a way to send it to two email addresses?

    Posted 12 years ago on Sunday November 4, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Can you use the BCC field for one of the email addresses?

    If two email addresses are not working in one field, it's possible this is a restriction of your host's mail server. You can try working around it by using one of the WordPress SMTP plugins (just one of these):

    http://wordpress.org/extend/plugins/cimy-swift-smtp/
    http://wordpress.org/extend/plugins/wp-mail-smtp/
    http://wordpress.org/extend/plugins/configure-smtp/

    Posted 12 years ago on Monday November 5, 2012 | Permalink

  3. chill986
    Member

    I got the SMTP working for the outbound mail, but my notifications (as for the user above) are only going to the first email address I have listed. I have them separated by a comma, with no spaces. This is the last issue before we go live - help?

    Posted 12 years ago on Tuesday November 27, 2012 | Permalink

  4. David Peralty

    If it isn't working with the SMTP plugins available, this usually means that there is a plugin conflict. By default, on my test environments, comma delimited e-mail addresses send to all e-mails listed without issue, so this feature does work. We just have to figure out what is special on your hosting platform that is stopping it from functioning.

    Can I please have you try the following steps to see if there is a plugin/theme conflict that we can isolate?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Tuesday November 27, 2012 | Permalink

  5. chill986
    Member

    Just spoke to client - he has one email address that is forwarded to several addresses so this apparently is a non-issue. Have a couple of other issues I'm investigating. If I can't sort them I'll submit another message.

    Posted 12 years ago on Tuesday November 27, 2012 | Permalink

  6. Chris Hajer
    Key Master

    Thank you for the update.

    Posted 12 years ago on Thursday November 29, 2012 | Permalink

This topic has been resolved and has been closed to new replies.