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Sending notification to multiple email addresses

  1. susanshrop
    Member

    I need to send the form to two different email addresses. One is for me and one is for my assistant. I have tried doing the comma between the two emails (EX: one@email.com,two@email.com) but it only sends it to the first email listed? Is there a way to send it to two email addresses?

    Posted 7 years ago on Sunday November 4, 2012 | Permalink
  2. Can you use the BCC field for one of the email addresses?

    If two email addresses are not working in one field, it's possible this is a restriction of your host's mail server. You can try working around it by using one of the WordPress SMTP plugins (just one of these):

    http://wordpress.org/extend/plugins/cimy-swift-smtp/
    http://wordpress.org/extend/plugins/wp-mail-smtp/
    http://wordpress.org/extend/plugins/configure-smtp/

    Posted 7 years ago on Monday November 5, 2012 | Permalink
  3. chill986
    Member

    I got the SMTP working for the outbound mail, but my notifications (as for the user above) are only going to the first email address I have listed. I have them separated by a comma, with no spaces. This is the last issue before we go live - help?

    Posted 7 years ago on Tuesday November 27, 2012 | Permalink
  4. David Peralty

    If it isn't working with the SMTP plugins available, this usually means that there is a plugin conflict. By default, on my test environments, comma delimited e-mail addresses send to all e-mails listed without issue, so this feature does work. We just have to figure out what is special on your hosting platform that is stopping it from functioning.

    Can I please have you try the following steps to see if there is a plugin/theme conflict that we can isolate?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 7 years ago on Tuesday November 27, 2012 | Permalink
  5. chill986
    Member

    Just spoke to client - he has one email address that is forwarded to several addresses so this apparently is a non-issue. Have a couple of other issues I'm investigating. If I can't sort them I'll submit another message.

    Posted 7 years ago on Tuesday November 27, 2012 | Permalink
  6. Thank you for the update.

    Posted 7 years ago on Thursday November 29, 2012 | Permalink

This topic has been resolved and has been closed to new replies.