PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

ShadowBox Form Not Sending

  1. stacker02
    Member

    I have a GF that is being used for Product Availability.

    http://hetgoedeboek.be.s121987.gridserver.com/boeken/mannen-van-eer/

    The form loads correctly.
    The form grabs pre-populate data correctly.
    - But the form won´t send the data.

    I wanted to follow the tutorial here: http://www.gravityhelp.com/creating-a-modal-form-with-gravity-forms-and-fancybox/

    But my issue is, if I call an iframe from another page, the pre-populate data won´t call the data on the product details.

    So I had to create an anchor calling to a div which is hidden in the template.

    By doing this everything works except the important part. Sending the data with an email to the store owner.

    Anyone have an idea what might be my issue?

    http://hetgoedeboek.be.s121987.gridserver.com/boeken/mannen-van-eer/

    Posted 12 years ago on Saturday July 16, 2011 | Permalink
  2. stacker02
    Member

    Answered my own question.

    As I refreshed the page, I noticed that there was an error on the page.

    So how do I avoid the window closing before there if there is an error on the page, avoiding it from sending?

    I know in another post Kevin mentions:
    You need to call the form in a iframe instead of via the ajax method. Most lightbox/shadowbox type scripts have this as an option. That way, when the form posts, it's still within the iframe and doesn't close the modal window and you can still see your confirmation or errors in the same window.

    Posted 12 years ago on Saturday July 16, 2011 | Permalink
  3. It does work with AJAX iframed form used for displaying conditional hidden form pieces. It does not work in iframe with "Page BREAK" in a "wizard" mode. Using FancyBox or Top_Up modal window script makes no difference.

    Posted 12 years ago on Monday July 18, 2011 | Permalink