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Shortcodes not working - tried looking at plugin conflicts!

Gravity Support Forums » Plugin Support » Gravity Forms

  1. sciencequiche
    Member

    I cannot get a shortcode to work - no form shows up on preview or in the published page. I've deactivated all my plugins and had no effect. Please help....thanks!

    Link to page: http://www.bayareascience.org/exhibit-application/

    Posted 11 years ago on Thursday May 16, 2013 | Permalink

  2. sciencequiche
    Member

    I should add, I'm using the simple shortcode [gravityform id="1" name="Discovery Days - Call for Exhibitors"] to insert into the page.

    Posted 11 years ago on Thursday May 16, 2013 | Permalink

  3. sciencequiche
    Member

    Apparently the conflict is arising with the text area counter. Don't know why. When I removed the max characters for a field, it showed up.

    Posted 11 years ago on Thursday May 16, 2013 | Permalink

  4. David Peralty

    Are you using Gravity Forms 1.7.3 and the latest version of WordPress? Was the issue present in your Form Preview as well?

    Posted 11 years ago on Friday May 17, 2013 | Permalink

  5. sciencequiche
    Member

    Yes and yes

    Posted 11 years ago on Friday May 17, 2013 | Permalink

  6. sciencequiche
    Member

    Any thoughts on this? Why would there be errors with the character limit that is preventing the form from showing?

    Posted 11 years ago on Monday May 20, 2013 | Permalink

  7. Richard Vav
    Administrator

    As far as the front end goes, checking the source code, on line 31 jQuery 1.8.3 is being loaded from wordpress core

    <script type='text/javascript' src='http://www.bayareascience.org/wp-includes/js/jquery/jquery.js?ver=1.8.3'></script>

    and then on lines 60 - 62 it is being loaded again but this time from Google

    <script type="text/javascript"
src="http://ajax.googleapis.com/ajax/libs/jquery/1.8.3/jquery.min.js">
</script>

    Loading jQuery multiple times can cause problems such as javascript errors preventing plugins like Gravity Forms working correctly. The correct way of loading jQuery is the one on line 31, if however you prefer to serve jQuery from the Google CDN then you can use a plugin such as 'Use Google Libraries' to accomplish that while maintaining compatibility.

    As far as the problems on the back end go you really should work through the plugin/theme conflict troubleshooting steps to figure out exactly which of your existing plugins or theme is conflicting with gravity forms. You can also try enabling 'No-Conflict Mode' on the Gravity Forms general settings page.

    Posted 11 years ago on Monday May 20, 2013 | Permalink