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Sidebar disappears on form submit

Gravity Support Forums » Plugin Support » Gravity Forms

  1. theloudfew2
    Member

    I have a short form in my sidebar to encourage users to get a quote. If they click submit in this gravity form in the sidebar, they are redirected to a different page in my site that has the extended version of the form.

    The problem is that when the user clicks submit in the smaller form, the other sidebar widgets disappear as does the gravity form, the main content stays, and there is a 2-3 second delay until the user is redirected. Any ideas how to either speed up the redirect and/or stop my sidebar from disappearing in the act of the redirect?

    Thank you!

    Posted 14 years ago on Tuesday August 24, 2010 | Permalink

  2. Carl Hancock
    Administrator

    We'd need you to post a link to your form page in order to see it happening firsthand to determine what is going on.

    Posted 14 years ago on Tuesday August 24, 2010 | Permalink

  3. theloudfew2
    Member

    Np. http://rfblife.com ... I can send more info if necessary. Thank you!

    Posted 14 years ago on Tuesday August 24, 2010 | Permalink

  4. Chris Hajer
    Key Master

    Regarding the delay before redirection, David Smith has posted a work around:

    http://ounceoftalent.com/2010/05/gravity-forms-tip-clean-confirmation-redirects/

    Posted 14 years ago on Tuesday August 24, 2010 | Permalink

  5. theloudfew2
    Member

    Where should I place the script in that workaround? I put it in my theme's functions.php file, but it resulted in the same outcome.

    Posted 14 years ago on Tuesday August 24, 2010 | Permalink

  6. David Smith
    Member

    Here is an updated bit that might work for you. Place it in your functions.php:

    add_filter("gform_post_submission", "hide_form", 10, 2);
function hide_form($entry, $form) {
    if($form["confirmation"]["type"] != "message")
        echo "<style type=\"text/css\"> body { display: none; } </style>";
}
    Posted 14 years ago on Tuesday August 24, 2010 | Permalink

  7. theloudfew2
    Member

    Perfect! Thanks for the help all.

    Posted 14 years ago on Tuesday August 24, 2010 | Permalink

  8. littler.chicken
    Member

    Thanks, David, I will have to try that. The lag was kind of bothering me but I thought there was nothing to do about it. Awesome!

    Posted 14 years ago on Thursday August 26, 2010 | Permalink

  9. manon1165
    Member

    I tried the function but there was a blank white page for about 10 seconds or so. Any way to fix this?

    Posted 14 years ago on Friday September 24, 2010 | Permalink

  10. Kevin Flahaut
    Administrator

    All the function does is hide the body content briefly while the page reloads. If it was blank for that long, it sounds like your page was just taking a long time to load which is indicative of a hosting issue or something else in your theme that's causing it to load that slowly.

    Posted 14 years ago on Friday September 24, 2010 | Permalink