PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Sidebar not appearing on form pages

  1. Hi,
    I'm using the latest version of gravity forms and a plugin called display widgets to control which pages display sidebars. My sidebars display correctly on other pages (e.g., customers).

    I cannot get the sidebars to appear on the forms pages, Contact Us, Company Executives, Kosher Consumers, Rabbis. They are set as default page templates and I can't think of what else to check or correct.

    The site is being developed here: http://www.socialmediaboulder.com/dev1/contact-us/

    Please advise. Thanks, Nalini

    Posted 8 years ago on Sunday July 29, 2012 | Permalink
  2. The sidebar is present, but it's pushed to the bottom. That is usually due to invalid HTML.

    It pays to validate your site's XHTML, here:

    Looks like this is probably the problem:

    <span class='gform_description'>Thank you for your interest in Kosher certification. We respond rapidly to all inquiries.<br>
    
    Contact Us: (888) 312-3559</br></span>

    The form's description contains some invalid HTML. There is no < /br > tag. If you want a line break, you can do < br /> or wrap the text in paragraph tags like this < p >Text< /p >.

    I have to add spaces to the tags here, but in the real world the need to look like this:

    [html]
    <br />
    <p>TEXT</p>

    Fix that form description and I think you will be OK.

    Posted 8 years ago on Monday July 30, 2012 | Permalink