PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Sidebar Widget Not Working

Gravity Support Forums » Plugin Support » Gravity Forms

  1. rcgroup
    Member

    Hi Guys

    For some unexplained reason I'm having trouble with the sidebar widget. The form is really basic, but I can't even input values and click submit.

    http://rcgauto.wpengine.com/shipping/transit-time/

    Can you please take a look and give me some suggestions,

    Thanks

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink

  2. David Peralty

    Does your form work in Form Preview? It looks like it might be a theme issue. Can you try to change themes to the WordPress default and see if it works as expected?

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink

  3. rcgroup
    Member

    The form works fine in preview,

    I have another more complicated form that work fine

    http://rcgauto.wpengine.com/shipping/car-shipping-quote/

    Any luck figuring out what could be causing to the sidebar not to work ?

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink

  4. David Peralty

    Like I said, it is likely a theme issue. Not sure what exactly as every theme is different. Can you try a different theme and see if it works as expected and designed?

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink

  5. rcgroup
    Member

    Yes this is theme related, I just checked and a different theme does not cause any problems.

    What can I do to avoid having problems with the current theme ?

    Thanks

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink

  6. rcgroup
    Member

    Actually looks like the problem solved itself after I switched themes and reverted back to the original.

    Thanks

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink

  7. David Peralty

    You would have to go through and remove or override the styles relating to input boxes and your submit button in your theme's CSS.

    In your Base.css I see styles relating to #top .input-text, #top input[type="text"], #top input[type="input"], #top input[type="password"], #top input[type="email"], #top input[type="number"], #top input[type="url"], #top input[type="tel"], #top input[type="search"], #top textarea, #top select that is changing how the fields look.

    And then your formsmain.css is also changing how things are rendered. You may have to work with your theme developer to get this sorted out.

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink