PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Signature field not working

Gravity Support Forums » Plugin Support » Gravity Forms Signature Add-On

  1. optimalweb
    Member

    I have a test page setup here: http://optimalweb.biz/test-page

    When you click the pen icon changes back to a selection icon, does not work on mobile either (iOS). I disabled the couple jQuery plugins I have and it is still not working...

    Any ideas? Thanks!

    Posted 12 years ago on Monday September 10, 2012 | Permalink

  2. David Peralty

    Can you please try the following. You still have a theme or plugin conflict that is causing this issue:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Monday September 10, 2012 | Permalink

  3. optimalweb
    Member

    I found the culprit: http://codecanyon.net/item/media-grid-wordpress-responsive-portfolio/2218545?ref=LCweb&ref=LCweb&clickthrough_id=82223347&redirect_back=true

    This is a needed plugin, we use it for our portfolio. What next? Also it breaks the admin bar for WP.

    Posted 12 years ago on Monday September 10, 2012 | Permalink

  4. optimalweb
    Member

    They were able to help, all is good thanks!

    Posted 12 years ago on Monday September 10, 2012 | Permalink

  5. David Peralty

    Glad to hear it. :) I wish all Theme Forest sellers were so responsive and helpful.

    Posted 12 years ago on Monday September 10, 2012 | Permalink