wedideas
Member
Hello,
We recently re-imported our wp database and for some reason all of our competition forms have stopped working and are not showing up on our posts.
We have a lot of other forms setup and these are working fine.
When i try to edit the form all that shows it what you get when you start a new one, but i know the form details are there in the db. What is going on?
Thanks,
James
Why did you reimport the WordPress database?
If anything changed in the database (the table prefix, host or domain name, for example) then the serialized values may have gotten messed up. Can you explain more about what you did right before losing some of your forms?
Your forms are still there, but they are corrupt. If you have the original database dump before modifying it (if you did) we should be able to fix things.
Please be sure you have a database backup now before going any further and possibly losing more.
wedideas
Member
Thanks for the swift reply Chris,
We did this because our server had to be rebuilt which was obviously not a great situation.
The reimport of the WP db was straight from a database dump anyway, i'm not sure why this would cause a problem.
I do have the original dump.
wedideas
Member
When i try to look at the entries for the problem forms i get the following error at the top of the page…
Warning: Invalid argument supplied for foreach() in /home/wedideas/public_html/wp-content/plugins/gravityforms/forms_model.php on line 2608
Yet when i look at the forms that are ok we don't get any errors.
What the?
That PHP warning is because the form is damaged. Can you download and try the Meta Recovery Tool from the bottom of this page? Install and activate it, then navigate to your forms menu and there will be a Meta Recovery option.
I'm unsure of WHY some work and some do not.
OK. Well. Something changed between the old server and new server. I'm uncertain what that might have been. What sort of information changed from old server to new? IP address, host name, domain name, PHP or MySQL versions? Anything in the Apache config?
Why did you mention "competition" forms? Is there something different about that type of form?
wedideas
Member
As far as I can tell Chris, nothing is different on the new server as the rebuild used the same setup as before.
The competition forms aren't any different than the contact forms we have set up apart from them using different fields.
James
James, your last three replies came through on the weekend during non-support hours.
Nothing is different between the two servers, but restoring the database from a dump caused some of your files to be non-functional. Is that correct?
Would it be time-consuming to recreate the forms in question? That is a last resort but would get you up and running.
wedideas
Member
Yes that's correct Chris. Apologies for keeping on, I didn't know bout the hours. I presume you're US based too?
I've recreated the forms as we needed to get it sorted ASAP.
For future reference, what can we do to avoid this happening?
Thanks, James
Once you are done making a form, export it. You will get an XML file that you can use to import into any Gravity Forms install that will give you that form back. Then you don't have to worry about SQL problems.
For future reference for anyone reading this, we are in the US as well, and our support hours are on the sidebar of every forum page, with the yellow background.
