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Some uploads can't be viewed (403 forbidden; file permissions deny server access

Gravity Support Forums » Plugin Support » Gravity Forms

  1. iron
    Member

    Some uploaded files (example.org/wp-content/uploads/gravity_forms/2/2011/11/file.pdf) can't be viewed, showing 403 Forbidden.

    Apache log says Permission denied: file permissions deny server access and FTP shows these files as rw-------.

    But most files in /gravity_forms/ are rw-r--r--, which allows them to be viewed. The rw------- files seem to be distributed randomly.

    Any idea why GF is saving some with the wrong permissions, and how I could fix it?

    Posted 12 years ago on Tuesday December 13, 2011 | Permalink

  2. Chris Hajer
    Key Master

    I'm not sure why that would be, most likely something with the server configuration. But there is a hook in Gravity Forms that will allow you to override the default permissions.

    gfrm_file_permission

    Here is an explanation of where you place that code (in your theme's functions.php):
    http://www.gravityhelp.com/documentation/page/Where_Do_I_Put_This_Code%3F

    Posted 12 years ago on Thursday December 15, 2011 | Permalink

  3. iron
    Member

    Thanks, Chris.

    Posted 12 years ago on Thursday December 15, 2011 | Permalink

  4. Chris Hajer
    Key Master

    Were you able to resolve this issue, iron?

    Posted 12 years ago on Thursday December 15, 2011 | Permalink