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Space below form issue

Gravity Support Forums » Plugin Support » Gravity Forms

  1. goitd
    Member

    I have tried all the recommended fixes but so far nothing seems to work. Just wanting to get rid of the very large space below the forms..
    http://wp.me/P3s12N-VM

    Posted 10 years ago on Wednesday June 12, 2013 | Permalink

  2. David Peralty

    Something is adding line breaks to the form elements. Can you please follow the troubleshooting steps to isolate? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 10 years ago on Wednesday June 12, 2013 | Permalink

  3. goitd
    Member

    Hi David,
    I just tried this on the default template as well as deactivating all the plugins except gravity forms and the same issue with the large space below the form is still present..

    Posted 10 years ago on Saturday June 15, 2013 | Permalink

  4. goitd
    Member

    Any help with this ??? Im considering just getting a refund as its just too complicated to do anything and time consuming.

    Posted 10 years ago on Monday June 17, 2013 | Permalink

  5. David Peralty

    Do you use a caching plugin? The issue you are seeing isn't that Gravity Forms is broken, but instead that another plugin or theme is changing how shortcodes like Gravity Forms outputs, thus adding the extra line breaks and creating the issue. I can assure you that we wouldn't use the generic line break tag in our code anywhere.

    Posted 10 years ago on Tuesday June 18, 2013 | Permalink

  6. goitd
    Member

    No caching plugins. I disabled every plugin and just tested it with the generic theme and the same issue was present. I am out of ideas. I will take a look again at my wordpress and make sure i have not missed anything but im pretty sure I have gone through all the steps.

    Posted 10 years ago on Tuesday June 18, 2013 | Permalink

  7. David Peralty

    You are using the latest WordPress and Gravity Forms installs, correct? Do you have the ability to create a test install of WordPress somewhere else and double check using a clean WordPress and Gravity Forms install?

    Posted 10 years ago on Tuesday June 18, 2013 | Permalink

  8. goitd
    Member

    I figured it out eventually with the help of a friend..
    .gform_wrapper .gform_footer {
    padding: 0;
    margin: 0 0 -120px;
    clear: both;
    }

    Posted 10 years ago on Tuesday July 2, 2013 | Permalink

  9. David Peralty

    There shouldn't be any reason for that change if your site was working correctly. You really need to isolate the cause of the extra elements on your site/fields.

    Posted 10 years ago on Tuesday July 2, 2013 | Permalink

This topic has been resolved and has been closed to new replies.