PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Static Email Message

  1. How can I create an email message with my own information that the visitor can see but not change.
    In other words a pre-typed email message that is inactive to the visitor.

    Posted 13 years ago on Friday April 15, 2011 | Permalink
  2. I'm not sure what you are talking about. Users don't see email messages until they receive them as an email when they submit a form. Can you clarify what you are trying to do? The email messages can be configured in the Notifications area of a form, you have complete control over the message that is sent.

    Posted 13 years ago on Friday April 15, 2011 | Permalink
  3. I want to prepare my own worded email message that users can use to recommend my website to their friends, This means that users will be able to see the email message that will be sent on their behalf but they won't be able to enter their own email message. Users will be asked to fill in their own and friend's name and email details.
    I am trying to make it quick and easy for the user to fill the recommendation form.

    Posted 13 years ago on Friday April 15, 2011 | Permalink
  4. The email notification happens after the form is submitted. The user submitting the form wouldn't see the message until he receives it via email. You have complete control over the Notification email message by editing the Notifications for that form. So you can create your message, insert form field values (name, etc.) where you want them to appear, etc.

    Posted 13 years ago on Friday April 15, 2011 | Permalink
  5. I still have an issue with setting up a recommendation form which I cannot get my brains around solving the sender email details. url: http://www.wholesalepremiers.com/recommend

    The problem I am having is that the Colleague receiving the email is coming from:
    Your name [user@email.com] >> No proper name and email address
    I am expecting to see the person sending the recommendation name and email address.

    Here is my Recommendation Form Format arrangement:

    Your Name (person sending the recommendation)
    Your Email (person sending the recommendation email address)
    Your Email Message (the email message, which in this case is already prepared)

    Colleague Name (person receiving the recommendation from his friend)
    Colleague Email

    Notification to Administrator:
    Administrator Email address
    From Name > Your Name (person sending the recommendation)
    From Email > Your Email (person sending the recommendation email address)

    Subject (goes my subject details)
    Message

    Notification to User:
    Sent to field > Colleague Email
    From Name > Your Name (person sending the recommendation)
    From Email > Your Email (person sending the recommendation email address)

    Subject
    Message

    Please advise how I can resolve this.
    Thanks

    Joe Mifsud

    Posted 13 years ago on Sunday May 15, 2011 | Permalink
  6. So far I found out that in WordPress v3.0.5 in Settings > General, I noticed that in the email address box the entry is user@email.com.
    If I leave the email address blank then WordPress objects and I am forced to enter an address.
    If I enter the admin emal address then it will use this, which will always use this "send from" address for the Recommend form.

    Can you advise of a way to sort this out.

    Thanks.

    Joe Mifsud

    Posted 13 years ago on Thursday May 19, 2011 | Permalink
  7. The issue is most likely related to what email address you are using in the Send From for your form notifications. It may not be an email address your web server will allow you to send from due to security settings. It may require you use a Send From email address of an email that exists on that web server.

    Try testing your form using a Send From email address that is one that exists or is configured as an email on that server and see if it works. Some web hosts lock down the sendmail capabilities so you can't just use any Send From address.

    Posted 13 years ago on Thursday May 19, 2011 | Permalink
  8. I have tried your suggestions and it works if I enter an email address in the Users Notification. However, what should happen is that the form should auto pick the name and email address of the person sending the recommendation, otherwise the recommendation will always be sent from the same address.

    Is it possible to have something added to the Users Notification to auto pick up the name and email address of the person recommending my site to his colleagues. Similar to the Admin Notification arrangement where there is the choice to select from the dropdown box. Currently, on the User Notification there is only manual entry for the “From Name” and “From email”.

    Posted 13 years ago on Friday May 20, 2011 | Permalink
  9. Yes, you can use the merge codes for the fields on your form you want to use to populate the From Name and From Email.

    In the Notifications the field merge codes are only available on the Subject and Message fields. There is a drop down for "Insert form field" which inserts the merge code for that field. However, all the Notification fields support these merge codes. So you can copy-n-paste them into the fields you want to use them in.

    So use "Insert form field" to insert the From Name and From Email from your form you want to use, and copy-n-paste those merge codes into the From Name and From Email fields on your User Notification.

    Posted 13 years ago on Friday May 20, 2011 | Permalink
  10. THANKS Carl. Problem solved.

    Your help have been magical in solving my problem.
    It makes life easy when one has the answers.

    Cheers
    Keep up the good work.

    Posted 13 years ago on Friday May 20, 2011 | Permalink

This topic has been resolved and has been closed to new replies.