I have created a new form, and when I complete the form and press the submit button...I get a "Red Hat Enterprise Linux Test Page" page appear. I do not receive any emails (which I configured). Also, I check for any entries on the server and nothing appears.
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This would be a server/configuration problem and not a Gravity Forms issue. I'd get in touch with your web host and have them check on it for you.
Posted 14 years ago on Wednesday April 7, 2010 | Permalink -
This is an issue specific to your setup. What you will first have to do is check for theme and plugin conflicts.
- Deactivate all plugins
- Activate the default Kubrick theme
- Activate Gravity Forms
- Test Your FormIf it works, then one of your plugins or your theme is causing a conflict.
- Activate your theme
- Test your FormIf it works, then it could be a plugin conflict.
- Activate each plugin one by one
- Text Your form after each one is activatedWhen you activate a plugin and the form quits working properly, that plugin is causing a conflict with Gravity Forms.
If none of the above works it's a server confirmation of some sort... but try the above first and post back your results.
Posted 14 years ago on Wednesday April 7, 2010 | Permalink -
reg
MemberI tried your steps, and got the same result. I went to the support of my host provider. They couldn't figure what what happens when the submit button is pressed.
"Unfortunately, I'm unable to locate where the form gets submitted or
what gets passed."" Is there anyway you
can contact them and have them either give us the path or file that
the form gets sent to after submission. Perhaps they will be able to
shed some light on it for us."Posted 14 years ago on Friday April 9, 2010 | Permalink -
The form submits to itself. It doesn't submit to another page.
You are the only user reporting this issue so it is something specific to your server.
If your host is unable to figure out what is going on we could give it a shot but it would require both a WordPress admin login and FTP access the site in order to debug. Let your host give it a shot and if not you can send this information to us via our Contact Us form and we will take a look.
Posted 14 years ago on Friday April 9, 2010 | Permalink -
Just dropped you an email on this if you can go ahead and check it out and respond. Thanks!
Posted 14 years ago on Tuesday April 13, 2010 | Permalink -
I am going to have to have our lead programmer, Alex, look at this. He will have to debug things further. However, it isn't a Gravity Forms issue. It is an issue with your server configuration in how it's handling the post back.
You are the only user experiencing this issue so it is something specific with your web server. It's probably not something we are going to be able to fix by changing something in Gravity Forms, it is something with your web server setup itself.
Who is your web host?
Posted 13 years ago on Monday April 26, 2010 | Permalink -
reg
MemberI made a duplicate of the form, and found that the form will submit once I removed 95% of my form fields. Is it possible that when I was using some hidden fields or required fields with "if" statements this was causing errors in submitting. Or is it possible the form has too many input fields and couldn't handle the submission?
Posted 13 years ago on Thursday May 20, 2010 | Permalink -
If you were using complex conditional logic on a large number of fields it's possible you configured things in such a way that it caused problems. This isn't necessarily a bug, it's just possible to use conditional logic in such a way that it causes the form not to function properly because you have complete control over the conditional statements.
Posted 13 years ago on Thursday May 20, 2010 | Permalink
