Submit botton disappears with new tags « Gravity Support Forums

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welti
Member

Hi,

I have a large form using GF and the plugin that allows GF to store from a form into a new custom post type. The problem I'm experiencing is the submit button is unreachable when in a text field, I add several tags to a taxonomy, so the form becomes larger than the embed code and then the submit button is not reachable.

A link to the screenshot of the the situation can be found here: http://dev.startics.com/elance/welti/temp/Picture%2022.png

So, when the number of tags increase and new lines (within the same tag container) are needed, the form grows bigger and the submit button becomes unreachable.

Please help me solving this!

Posted 12 years ago on Sunday June 10, 2012 | Permalink
Chris Hajer
Key Master

Please post a link to a page on your website where we can see this form in action. Thank you.

Posted 12 years ago on Monday June 11, 2012 | Permalink
welti
Member

http://www.swiss-car-auction.ch/handler-auction/

if you register, i give you an account to see the form....

thanks

Posted 12 years ago on Monday June 11, 2012 | Permalink
Chris Hajer
Key Master

Thank you for the account. I was able to log in and begin my listing. Adding tags did indeed expand the box vertically, but the submit (register) button stayed visible. I am using Chrome 19 on Windows 7. In what browser are you experiencing this issue?

Posted 12 years ago on Tuesday June 12, 2012 | Permalink
welti
Member

IE 9

Posted 12 years ago on Tuesday June 12, 2012 | Permalink
Chris Hajer
Key Master

@welti, I cannot create this problem in IE9 either. Can you capture a screencast of this rather than a static picture so we can see when and how it happens?

Have you tried disabling other plugins and using the default theme to ensure this is not a plugin or theme conflict? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

Alternatively, can you see if this happens when you use the form preview?

Finally, if it is happening in the form preview, please export the form as XML and email it to chris@rocketgenius.com

Thank you

Posted 12 years ago on Tuesday June 12, 2012 | Permalink
welti
Member

i put some line of text under the "submit" button as workaround :-)

Posted 12 years ago on Wednesday June 13, 2012 | Permalink
Chris Hajer
Key Master

OK, a work around is better than not working at all. Thanks for the update

Posted 12 years ago on Wednesday June 13, 2012 | Permalink

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