Hello. I am using a gravity form in conjunction with the mtouch quiz plugin. However when my clients enter their information into the gravity form and click submit, nothing happens, and their form is not submitted, or it tells them there is an error. I have tried to duplicate this problem on my end. I had the same issue with Internet explorer and Mozilla Firefox only at first. After upgrading the plugin (as well as the flash player, just in case), i am having the same problem with Google Chrome as well. Any ideas as to what the problem could be?
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Submit button not working
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I forgot to add in the Website http://blog.suttonalternative.com/reset-program-quiz-2/. The form is used at the end of that quiz
Posted 14 years ago on Thursday June 23, 2011 | Permalink -
I am not familiar with the mtouch quiz plugin so i'm guessing the issue is related to how you have it implemented in conjunction with that plugin.
We need you to test to see if Gravity Forms works as intended outside of using it with the mtouch quiz plugin.
- Create a new Page on your site.
- Use the Insert Form wizard to insert a form on that page. Do not select the AJAX option.
- Save the page.Now view that page in your browser and see if the form works properly.
Posted 14 years ago on Thursday June 23, 2011 | Permalink -
I have created the form and i embedded it into a page. I wasnt sure how to enable or disable the Ajax option so i simply used
ajax=falseoption. The submission worked in both internet explorer and google chrome. So where do you suggest I go from here?Posted 14 years ago on Thursday June 23, 2011 | Permalink -
What I am not really understanding is that even before this test, I have no problem with using the form the way that I use it (in conjunction with the plugin) in Mozilla. The Google Chrome issue just started after i upgraded the plugin.
Posted 14 years ago on Thursday June 23, 2011 | Permalink -
The problem is on the mtouch quiz plugin side of things then. How do you have Gravity Forms integrated with it? We don't have any official integration with that plugin. How are you outputting the form from within the mtouch quiz plugin itself? VIa shortcode?
Is the form you are using with mtouch quiz using AJAX? If so try turning AJAX off on it also by adding ajax=false to the shortode, or remove the ajax attribute all together (if there is no ajax= in the shortode it defaults to false).
What it sounds like is how mtouch works it doesn't allow Gravity Forms to enqueue the necessary scripts and you probably have AJAX turned on which requires scripts to work.
Posted 14 years ago on Thursday June 23, 2011 | Permalink -
I'm not familiar with his plugin, but if it's working fine when you embed the shortcode on a page (which you said it was) then that means there is something wrong with how he has integrated things. You may need to discuss it with him to see how his add-on works.
Posted 14 years ago on Thursday June 23, 2011 | Permalink
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