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Jay S
Member

Hey Guys, after a long time of flawless performance, I am having issues. When a user clicks "submit", nothing happens. The your form has been sent message does not appear. I discovered this when suddenly I was getting 8 of the same message from a contact.

I think I have the same issue as Carl http://www.gravityhelp.com/forums/topic/ajax-not-working-also-getting-error-with-chosen-dropdowns

There is an error saying that Gravity forms can't find jquery but jquery is there

http://fidoloves.com/contact/

feel free to send me a message using the form.

Jay

Posted 12 years ago on Thursday December 1, 2011 | Permalink
Carl Hancock
Administrator

The problem is related to jQuery, it's being loaded after the AJAX needs it to be present. Your jQuery call is located in the footer of your theme, rather than the header. While in some situations this will work fine, AJAX is not one of them.

The Gravity Forms form AJAX currently requires that the jQuery is output in the header of your site so that is loaded prior to the AJAX code executing.

So that appears to be what the issue is and why you get a jQuery error related to jQuery not being defined. It is defined, just too late in the process for it to be used by the AJAX.

Posted 12 years ago on Thursday December 1, 2011 | Permalink
Jay S
Member

Thank you Carl, I did not know that about AJAX. I was hoping that would have resolved the AJAX calendar issue I am having as well but it did not. But gravity forms is working again.

Thank you,

Jay

Posted 12 years ago on Thursday December 1, 2011 | Permalink

This topic has been resolved and has been closed to new replies.