Hello,
I've tried to find the solution to this in your forums but I can't seem to locate anything. Anytime I (or anyone else) makes an entry into my GF it goes directly to the GF Spam folder within the plugin area.
I can successfully mark it as "not Spam" and resend notifications to the Admins & Users.
I have tried to check the Honeypot and implementing a CAPTCHA, neither has worked.
Any suggestions on getting this to work correctly?
Richard Vav
Administrator
Hi, Do you have Akismet activated with a vaid API key. In the 1.6 release the Gravity Forms team integrated the plugin with Askimet which automatically handles tagging form entries as spam just like it does with comments submitted to wordpress blogs.
I do. I am running GF v 1.62 and running with a valid API key on Akismet.
Richard Vav
Administrator
Could you post a link to your form, thanks
http://support.hbsx.com/orders
You'll need a login to access:
User: guest
Pass: guest
Hi Kyle,
I need your help in troubleshooting this issue further. Could you provide me with the following via email to dana@rockegenius.com :
1. An export of one of the forms where you are having the spam issue
2. An export of entries for the form having the problem
With this information I can then try to reproduce the issue and further troubleshoot.
Thanks!
Hi, Kyle,
I did your receive your email and didn't see anything glaringly obvious that would mark those entries as spam. We cannot control Akismet's decision as to what form submissions are considered to be spam.
We have, however, added a new filter to GF that allows you to disable Akismet integration globally or per form.
http://www.gravityhelp.com/documentation/page/Gform_akismet_enabled
This won't be publicly available until 1.6.3; however, I will send you (and anyone else who would like to use this hook) an updated version of the plugin.
Thank you. Where and what exactly do I put in the common.php file if I just want to disable Akisment entirely?
Hi, Kyle,
You would put the following code into your theme's functions.php:
add_filter("gform_akismet_enabled", "__return_false");
This will disable Akismet for all forms.
I have emailed you the version of Gravity Forms which has this ability.
Just to update you on this, we will be adding a new setting to the Gravity Forms Settings page to enable or disable Akismet integration. It's on by default with only a hook to disable it so we will be implementing a main Setting to enable or disable it. So keep an eye out for that. It will make it easier to handle this going forward.
