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Support License Key - Did Not Receive?

Gravity Support Forums » General » Pre-Purchase Questions

  1. goheels
    Member

    Dear Gravity Forms,

    I purchased the Gravity Forms Developer License - but did Not receive an E-mail from Gravity Forms containing the "Support License Key".

    I now need the Support License Key to put into my Forms > Settings to make sure I receive automatic upgrades and support.

    Since I did Not receive it via E-mail(as Gravity Forms said i would), How do I get the/my Support License Key?

    Thanks,
    goheels

    Posted 14 years ago on Friday April 30, 2010 | Permalink

  2. Carl Hancock
    Administrator

    We would need to know which PAYPAL email address you used to purchase the plugin. Doing a quick search using the gmail account you registered with does NOT turn up an order so your PayPal email address must be something different.

    If you contact us via our contact us form and let us know what PayPal email address you used to purchase the plugin, we can forward you your key.

    Your license key may already be at that address because that is where it would have been sent...

    Posted 14 years ago on Saturday May 1, 2010 | Permalink

  3. goheels
    Member

    Carl,

    I just used your Contact Us form to send you the E-mail Address that I used to purchase gravity forms.

    So, hoping to receive my Support License Key soon.

    Thanks,
    goheels

    Posted 14 years ago on Saturday May 1, 2010 | Permalink

  4. Carl Hancock
    Administrator

    Just sent it your way.

    Posted 14 years ago on Saturday May 1, 2010 | Permalink

  5. Scott
    Member

    Same here. didn't receive the email. Just sent you an email asking about it

    Posted 14 years ago on Monday May 3, 2010 | Permalink