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Supposed plugin conflict and 403 madness

  1. 18villamos
    Member

    When trying to update a form, I get this message:

    "There was an error while saving your form, most likely caused by a plugin conflict. Please contact us and we will be happy to help you get this corrected."

    Other forms just hang when you try to update them, and when I submit a form as a user I get a 403 error.

    I have tried disabling all plugins. This is happening with both 1.4.3.1 and 1.5.

    Anyone else ever have these problems?

    A sample URL: http://www.kloudtrack.com/partners/become-a-partner/

    Posted 13 years ago on Wednesday December 1, 2010 | Permalink
  2. A 403 error is a file permission error. This is a server issue. Probably fiel permission related.

    Try changing the file permissions for the wp-content/plugins/gravityforms folder and all sub files and folders to CHMOD 755 and see if that works. If not try CHOMD 777 instead.

    Posted 13 years ago on Wednesday December 1, 2010 | Permalink
  3. 18villamos
    Member

    OK, thanks.

    The permission error is solved: turns out my host doesn't allow the string "http://" to be posted in form, and I had that in one of the fields. Fair enough; I can get around that.

    The Update form hanging is also solved thanks to another thread here and cooperation from my host.

    But, please address the first question about the error message upon trying to update certain forms:

    "There was an error while saving your form, most likely caused by a plugin conflict. Please contact us and we will be happy to help you get this corrected."

    Many thanks,
    Michael

    Posted 13 years ago on Friday December 3, 2010 | Permalink
  4. I just fixed a bug in the JSON serializer script that might solve your problem.
    Send me a note to alex@rocketgenius.com and I can send you our latest beta with that fix.

    Posted 13 years ago on Friday December 3, 2010 | Permalink