PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Survey Add-On; survey LIKERT with MULTIPLE ROWS problem

  1. Hi there,

    I use the beta Survey ADD-on.

    There are a few problems with it.

    1. When having the survey likert in a form and AJAX is true, you can't check an option.

    2. When you have a FORM with survey LIKERT with MULTIPLE ROW's and with PAGE-BREAKS the selection on the multiple rows ar not remembert/saved.

    Can this be fixed somehow?

    thanks
    Regars Ritchie

    Posted 11 years ago on Friday May 31, 2013 | Permalink
  2. This problem doesnt happen when you change the survey likert to a "normal" single likert. So the problem lies in multiple rows and in combination with page-breaks.

    Posted 11 years ago on Friday May 31, 2013 | Permalink
  3. Don't wanna spam this topic, but nobody knows a solution or can confirm that this is a bug??

    Posted 11 years ago on Tuesday June 4, 2013 | Permalink
  4. A77
    Member

    I've this problem too.
    And i've another problem with these likert, on the page they can't be clicked when they have multiple row...

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  5. A77
    Member

    I confirm that's page break element: without page breaks, the complete survey with a lot of likert with multiple rows works perfectly.
    By adding page breaks, likert values aren't saved, and on the survey the radiobuttons aren't clickable.

    Posted 11 years ago on Wednesday June 5, 2013 | Permalink
  6. Hi A77,

    "I've this problem too.
    And i've another problem with these likert, on the page they can't be clicked when they have multiple row..."

    Do you have AJAX enabled the form? When i turn on the AJAX enabled i can't either click the options on the likert.

    >> TO GRAVITY SUPPORT:
    Can you help us??

    Posted 11 years ago on Thursday June 6, 2013 | Permalink
  7. Ritchie, I just sent you an updated version via priority support to try out.

    Posted 11 years ago on Thursday June 6, 2013 | Permalink
  8. Hi There Rob,

    Thanks, the likert with MULTIPLE ROWS does work now, even with AJAX enabled.
    Almost every survey option works, but the RANK isn't.

    When AJAX enabled you can't rank the options. Also when you have page-breaks and set an RANK.. you ga to previous page en back again the options you ranked are gone.

    I don't use the RANK option, but i thought i should mention it to you.

    You can try it here: http://wordpress.tomasouw.nl/enquete/

    Posted 11 years ago on Thursday June 6, 2013 | Permalink
  9. Correction; AJAX ENABLED still doesn't work correct with PAGE-BREAK. At first you can choose the LIKERT options, but when you go to the next page and back again you can't re-select the LIKERT options.. it's not responding.

    You can try it here: http://wordpress.tomasouw.nl/enquete/

    Posted 11 years ago on Thursday June 6, 2013 | Permalink
  10. Ritchie, I just sent you an updated version to try.

    Posted 11 years ago on Thursday June 6, 2013 | Permalink
  11. A77
    Member

    Hi Rob, can you send it also to me?
    We have a short deadline and we would like to fix this problem as soon as possible!

    Thank you!

    Posted 11 years ago on Sunday June 9, 2013 | Permalink