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tabindex fix causing Ajax error

Gravity Support Forums » Plugin Support » Gravity Forms

  1. kienleong
    Member

    Hi

    I was looking for a fix to a tabindex problem for forms with a comment box on the page.

    I found this support forum post http://www.gravityhelp.com/forums/topic/field-tab-order#post-9548 and applied this line of code to my custom_functions.php file

    add_filter('gform_tabindex', create_function('', 'return 4'));

    This worked on setting the tabindex. But now I get an Ajax error whenever I save or select a form. eg.

    Save form: "Ajax error when saving form"
    Import/Export>Select Form: "Ajax error when selecting form"

    If I comment out the gform_tabindex code these errors don't appear.

    Have tried this with Firefox, IE, Chrome and with all other plugins disabled.

    Here are my details:
    http://production-scheduling.com
    http://production-scheduling.com/demand-planning-allocation-of-inventory-to-customer-orders/
    Wordpress 3.2, Gravity Forms 1.5.3, Thesis 1.82

    Many thanks in advance for the help

    Kien Leong

    Posted 12 years ago on Tuesday November 1, 2011 | Permalink

  2. Rob Harrell
    Member

    Kein, on your filter, try altering it for a specific form(s), for example, this would be for form ID #1:

    add_filter('gform_tabindex_1', create_function('', 'return 4'));

    See if that works for you.

    Posted 12 years ago on Tuesday November 1, 2011 | Permalink

  3. kienleong
    Member

    Thanks Rob

    Unfortunately no. This doesn't make any difference.

    Any other suggestions?

    Posted 12 years ago on Wednesday November 2, 2011 | Permalink

  4. Chris Hajer
    Key Master

    Can you post your custom_functions.php code to pastie.org or pastebin.com please? The gform_tabindex code runs when the form is displayed on the front end, so I don't think it is related at all to your error when you go to save a form in the admin.

    Can you try a different browser and see if the issue goes away? Or, test for a theme or plugin conflict.

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    That tabindex code should have no effect on your ability to save a form. Maybe there was another change around the same time, even a change made by the host that you might not have been warned about (mod_security or some other configuration was changed or upgraded.)

    Posted 12 years ago on Wednesday November 2, 2011 | Permalink